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The customer experience is the sum of all interactions a customer has with your company, product, or service. The cult of the customer: Failing to do what you say you’re.
By Jeanne Bliss In This Engaging Book Well Known And Widely Respected Customer Experience Expert Jeanne Bliss Asks Just One Simple Question:
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Here’s The List Of The Most Recommended Books By These Top Leaders In Customer Experience, Support, And Customer Success.
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